Gramax LLC is committed to respecting the privacy rights of individuals.

This Agreement on the Processing of Personal Data («Agreement») sets out how we collect, use, and share your personal information and describes how we handle your personal information before, during and after your relationship with us. This Agreement also explains how we comply with data protection law and the choices available to you regarding collection, use, access to, and how to update and correct your personal information.

This Agreement applies to you if we process your personal information and you are not an employee of Gramax or an individual to whom we have provided a specific privacy notice. You may for example a user of our website.

References to you, your, and yourself in this privacy notice are to either you as an individual or any organization that you work for.

By joining this Agreement, using the Website https://gram.ax / (hereinafter referred to as the Site), by leaving their data on the Site, by filling in the fields of the online application, the User agrees to the processing of personal data and their transfer to the data controller of personal data processing – Gramax LLC (Location address: 129164, Moscow, Yaroslavskaya str., Russian Federation 8, building 6).

User's Consent to the processing of personal information

  • Confirms that all the data specified by him belongs to him personally;
  • Confirms and acknowledges that he has read the Agreement and the terms of processing of his personal data carefully in full, indicated by him in the fields of the online application, the text of the Agreement and the terms of processing of personal data are clear to him;
  • Expresses Consent to the processing of personal data without reservations and restrictions (hereinafter referred to as Consent). The moment of acceptance of Consent is marking the corresponding field in the Form and clicking on the button to submit the Form on any page of the Site or sending a message via any of the Data controller's communication channels (phone, e-mail);
  • Confirms that by giving Consent, he acts freely, of his own free will and in his own interest;
  • Confirms that the Consent is specific, informed and conscious;
  • This Consent is given to the processing of personal data both without the use of automation tools and with their use.

The Personal Information we collect

We may collect the following types of personal information about you:

  • Contact details: including information that allows us to identify and contact you directly such as your name, address, email address, and telephone number.
  • Business information: including organization details (e.g. place of work, job title, organization contacts information).
  • Videos, photographs and audio recordings: which you or other people take and provide to us.
  • Details of the correspondence (including email correspondence) you send and receive from us and details of any claims: including letters and emails, SMS, MMS and other electronic communication.
  • Technical information: including the Internet Protocol (IP) address used to connect your computer to the Internet, source domain names, browser type and version, time zone setting, length of time spent, and operating system and platform.
  • Information about your visit: including the full Uniform Resource Locators (URL), specific web pages, clickstream to and from our site including date and time, products and services you viewed or searched for, page response times, download errors, length of visits to certain pages, and any phone number used to call our customer service number.

You give us your consent to the use of cookies technology. "cookies" do not contain confidential information, and we have the right to transfer information about "cookies" to partners, agents and third parties who have contracts concluded with us to fulfill obligations to you and for the purposes of statistics and optimization of advertising messages.

Sources we collect your Personal Information from

We will collect personal information from a number of sources:

  • Directly from you: when you complete forms we provide to you, when you use our products or services, when we engage with you by phone, email or you communicate with us directly in some other way, or when you make a complaint or claim.
  • Our website: provides us with information about how you use it and the devices that you use to connect to our website.
  • Your employer or the organization you work for: they may provide us with your name, position contact details, background information about you or login credentials related to your use of our products or services.

How we use your Personal Information

The table below describes the main purposes for which we process your personal information, the categories of your personal information involved. Which will apply will depend upon the nature of your relationship and interactions with us.

Purpose

Personal information used

Direct marketing.

Contact details: including information that allows us to identify and contact you directly such as your name, address, email address, and telephone number.
Business information: including organization details (e.g. place of work, job title, organization contacts information).
Details of the correspondence (including email correspondence) you send and receive from us and details of any claims: including letters and emails, SMS, MMS and other electronic communication.  

Responses to User requests.

Contact details: including information that allows us to identify and contact you directly such as your name, address, email address, and telephone number.
Business information: including organization details (e.g. place of work, job title, organization contacts information), billing, payment or banking details.
Videos, photographs and audio recordings: which you or other people take and provide to us.
Details of the correspondence (including email correspondence) you send and receive from us and details of any claims: including letters and emails, SMS, MMS and other electronic communication.

Ensuring the User's work with Website.

All the personal information we collect.

Sending analytical materials to Users and informing Users about upcoming events organized by the Data controller, as well as registering Users to participate in such events.

Contact details: including information that allows us to identify and contact you directly such as your name, address, email address, and telephone number.
Business information: including organization details (e.g. place of work, job title, organization contacts information), billing, payment or banking details.
Videos, photographs and audio recordings: which you or other people take and provide to us.
Details of the correspondence (including email correspondence) you send and receive from us and details of any claims: including letters and emails, SMS, MMS and other electronic communication.

Enter into and perform contracts, where we may be supplying products/services to you and/or you may be supplying products/services to us or we may be involved in similar arrangements with third parties.

All the personal information we collect.

Data analytics, statistical analysis and other research to help us improve our online services.

Technical information: including the Internet Protocol (IP) address used to connect your computer to the Internet, source domain names, browser type and version, time zone setting, length of time spent, and operating system and platform.
Information about your visit: including the full Uniform Resource Locators (URL), specific web pages, clickstream to and from our site including date and time, products and services you viewed or searched for, page response times, download errors, length of visits to certain pages, and any phone number used to call our customer service number.

By accepting the terms of this Agreement, the User expresses his interest and gives full consent that the processing of his personal data includes the following actions: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (granting access), depersonalization, blocking, deletion, destruction of personal data.

Where you have given us your consent to use your personal information in a particular manner, you have the right to withdraw this consent at any time, which you may do by contacting us as described in the “Contacting us” section below.

Security of Your Personal Information

The security of your personal information is important to us. We implement reasonable physical, administrative, and technical safeguards designed to protect your Personal Information from loss, theft, misuse, alteration or unauthorized access, use, or disclosure. Gramax also relies on reasonable measures to safeguard Personal Information in our possession, including:

  • Enforcement of companywide policies and procedures for our employees on how to handle personal information;
  • Restricting access to personal information to only those employees on a “need to know” basis or where access is needed for a legitimate business purpose;
  • Use of technologies to safeguard data during transmission, such as SSL encryption for some of the data that you provide via our Website and using appropriate security measures to safeguard the data we collect and possess;

Use of industry-standard measures and processes for detecting and responding to inappropriate attempts to breach our computer systems and networks.

The internet and our systems, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal information you provide us through this technology or other means. Should we become aware of any breach to the security and confidentiality of your personal information, and where required by law, we will inform you without undue delay.

Transferring your personal information internationally

The personal information we collect may be transferred to and stored in country outside of the jurisdiction you are typically resident in. Some of these jurisdictions require different levels of protection in respect of personal information and, in certain instances, the laws in that country may be less protective than the jurisdiction you are typically resident in. We will take all reasonable steps to ensure that your personal information is only used in accordance with this privacy notice and applicable data protection laws and is respected and kept secure, our behalf we will put in place appropriate safeguards as required under data protection laws.

The personal information we collect about you is not transferred to or stored in countries outside of the Russian Federation.

Retention of Personal Information

We will collect your personal information as necessary to achieve the purposes for which it is collected. We will store and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets and enforce our agreements indefinitely or until the processing of your personal data is revoked.

Your Rights

You have the right to be informed about how your personal information is being used, access, obtain a paper or electronic copy, review, correct and update all your personal information stored by us to confirm its accuracy. You may request that certain of your personal information be deleted from our files. You may have the right to restrict or object to the processing of your personal information. In certain circumstances, when required by applicable law, you may also exercise your right to portability of your personal information. You may also have the right to object to certain automated decision-making processes using your personal information. We will make reasonable efforts to comply with such requests, unless such requests are prohibited by law, or there is a legitimate purpose to retain personal information, in which case we will inform you without undue delay.

We reserve the right to verify your identity before any request relating to your personal information processed by us. To exercise any of the above rights, or if you have any questions relating to your rights, please direct any questions about your personal information to email Gramax subject access request.

Updates

We have the right to amend this Agreement at any time. When making changes in the current version, the date of the last update is indicated. The new version of the Agreement comes into force from the moment it is posted, unless otherwise provided by the new version of the Agreement.

By continuing to use the Site after the changes take effect, you accept the changes and agree to comply with them.

The current version is always on the page at https://gram.ax/en/docs/agreement

How to Contact

If you have any questions regarding Confluence’s privacy practices, the use of your personal information, or about this Agreement, please contact us at:

LLC Gramax

129164, Russia, Moscow, Yaroslavskaya street 8, building 6

Email: info@gram.ax

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